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Sending Multiple Notifications for Contact Form

There are multiple scenarios for sending contact form email notifications. In this article, we will be tackling each one of them.

First, you need to install and activate the WPForms plugin.

Next, you’ll need to head over to WPForms » Settings page to enter your license key. You can find this information under your account on the WPForms website.

After that, you need to visit WPForms » Add New page to create your first contact form.

Now that you’ve created your form, you can use any of the methods below to add multiple recipients and even create custom notifications for your forms.

1. Send Same Notification to Multiple Recipients

The simplest way to set up multiple recipients is to send the same notification to each person.

Simply go to WPForms » All Forms and edit the form that you want to setup notifications for.

Next, you need to go to the Settings » Notifications tab in the form builder and enter the recipients email in the ‘Send To Email Address’ box.

You can enter as many emails as you like, but remember to separate the email addresses with a comma.

In the example, notifications will be sent to:

  • The default admin email address
  • editor@mywebsite.com
  • sarah@mywebsite.com

Tip: The {admin_email} is the email address for your WordPress administrator. This might be you if you’re the site owner. It could also be whoever set up the website. You can check what it is under Settings » General menu in your WordPress dashboard.

2. Send Different Contact Form Notifications to Multiple Recipients

In some situations, you might want to send a different notification to each recipient.

For instance, you might send users a confirmation email that’s different from the admin email notification you get.

You can easily do this with WPForms. Simply open the form builder, go to Settings » Notifications, and then click the ‘Add New Notification’ button.

You’ll see a popup that asks you to name the notification. This name is just for your reference, so you can put in whatever makes the most sense to you.

Next, click the ‘OK’ button and your new notification will appear at the top of the Notifications list. You can scroll down to find your original ‘Default Notification’ below this.

Delete the {admin_email} tag from the ‘Send to Email Address’ box.

After that, you need to click on the ‘Show Smart Tags’ link just above the ‘Send To Email Address’ box. This will expand to show available fields. Simply, click the ‘Email’ field.

This will then be added into the box as {field_id=”1″} if you’re using the Simple Contact Form template. If you’ve customized your form, then the field ID will be different.

All what this means is that WPForms will send this notification to the user’s email address, which they entered into the contact form.

Next, you’ll need to fill in the Email Subject, From Name, From Email, and Reply-To.

You’ll also want to add a thank you message. By default, the ‘Message’ section contains the tag {all_fields}. This will show all the data that the user entered.

Now, your user will get the thank you message after submitting the form, and you’ll get the standard default notification without the thank you message.

You can set up as many custom notifications as you like. You don’t have to include all the form data in each message, either.

For instance, if you’re a coach taking bookings, then you could choose to have all the form data sent to you and the client. Your assistant might only receive the client’s name, email address, and the time(s) for which they’ve booked. That way, any private information stays confidential.

-WP Beginner

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