A crash plan refers to the measures you have put in place to prevent your website from crashing and the steps to follow in the case of a website outage.

Time-out is a website that might seem available to some customers but not all your customers, whereas site outages mean that a website is unavailable to everyone in your targeted audience. These outages often occur during website traffic increases as the server overloads which then leads to infrastructure failure. Therefore, it is important to put measures in place that will decrease or prevent any time-outs and outages, as an example, finding a web hosting provider that can program most of the necessary infrastructure. Have a look at some of the important tools to include in your websites crash plan:

• Perform a weekly or even daily backup of all your systems and website accesses.
• Establish the level of service your website will need and focus on your frequently changing needs and trends that affect your website.
• Find a responsive hosting company that listens and works according to your needs.
• Maintain a manual log of all the changes that have been made to your website and at which speed restoration would be possible in the case of an outage.
• Make use of a website monitoring service that notifies you when your site is down and quickly allows you to gain access to resolve the problem and restore your website.
• In the case of an outage, look at any other website to determine if it is just your website that is down. If you find it to only be your website, contact your web hosting company to resolve the outage
• And most importantly, get in touch with your customers to notify them about the website outage to avoid causing any disruptions while also focusing on building your relationship and brand with your customers.